Every Capability You Need to Retain Customers Longer
Built for B2B SaaS teams who need real-time visibility, intelligent automation, and confidence at every stage of the customer lifecycle—from onboarding and activation to retention, renewal, and expansion.
Predict Churn Before It Happens
Anticipate risk, months in advance, not days or weeks.
- Done-for-you Customer Health Scores, live in just 9 days
- Always-on customer monitoring, no manual report running required
- Detect risk using usage anomalies, standard deviation breaks, and over 300 churn signals
Powered by: Sentry Agent, Sentry Signals, Sentry Feedback
Monitor Customer Health in Real Time
No more manual check-ins. No spreadsheets. No guesswork.
- Instantly see usage, health scores, and renewal signals.
- Track behavior at the account level with zero setup.
- Daily updates and history to spot patterns before they become problems.
Powered by: Health Scores, Sentry HQ, Sentry Stream
Automate Anti-Churn Workflows
React in seconds, not weeks. Let automations do the heavy lifting.
- Trigger contexual and personalized messages automatically.
- Launch retention sequences based on real churn signals.
- Route alerts to the right team at the right time.
Powered by: Sentry Messaging, Sentry Dashboards, Sentry Feedback
Analyze Product Usage Patterns
Understand who’s using what — and who’s slipping away.
- Track individual and team-level activity in your platform.
- Use heatmaps to spot high- and low-engagement features.
- Surface usage trends to flag risk or spot growth potential.
Powered by: Sentry Stream, Sentry Heatmap, Sentry Beacon
Segment for Focused Success
Target VIPs, ghosts, new users, and renewals with precision.
- Automated or manual segmentation of customers by usage, risk, lifecycle stage, and more.
- Build dynamic lists and track changes over time.
- Filter dashboards and reports to focus where it counts.
Powered by: Sentry Segmentation, Sentry Panel
Drive Proactive Success
Don’t react to churn—prevent it.
- Surface at-risk accounts automatically, every day.
- Track onboarding with built-in guides and playbooks.
- Improve experience with surveys and real-time feedback.
Powered by: Sentry Downtrend, Sentry Onboarding, Sentry Surveys
Ready to See It in Action?
Start your free trial and get health scores, churn predictions, and retention automation in just 9 days.