Every Capability You Need to Retain Customers Longer
Built for B2B SaaS teams who need real-time visibility, intelligent automation, and confidence at every stage of the customer lifecycle—from onboarding and activation to retention, renewal, and expansion.
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Predict Churn Before It Happens
Anticipate risk, months in advance, not days or weeks.
- Done-for-you Customer Health Scores, live in just 9 days
- Always-on customer monitoring, no manual report running required
- Detect risk using usage anomalies, standard deviation breaks, and over 300 churn signals
Powered by: Sentry Agent, Sentry Signals, Sentry Feedback
Monitor Customer Health in Real Time
No more manual check-ins. No spreadsheets. No guesswork.
- Instantly see usage, health scores, and renewal signals.
- Track behavior at the account level with zero setup.
- Daily updates and history to spot patterns before they become problems.
Powered by: Health Scores, Sentry HQ, Sentry Stream
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Automate Anti-Churn Workflows
React in seconds, not weeks. Let automations do the heavy lifting.
- Trigger contexual and personalized messages automatically.
- Launch retention sequences based on real churn signals.
- Route alerts to the right team at the right time.
Powered by: Sentry Messaging, Sentry Dashboards, Sentry Feedback
Analyze Product Usage Patterns
Understand who’s using what — and who’s slipping away.
- Track individual and team-level activity in your platform.
- Use heatmaps to spot high- and low-engagement features.
- Surface usage trends to flag risk or spot growth potential.
Powered by: Sentry Stream, Sentry Heatmap, Sentry Beacon
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Segment for Focused Success
Target VIPs, ghosts, new users, and renewals with precision.
- Automated or manual segmentation of customers by usage, risk, lifecycle stage, and more.
- Build dynamic lists and track changes over time.
- Filter dashboards and reports to focus where it counts.
Powered by: Sentry Segmentation, Sentry Panel
Drive Proactive Success
Don’t react to churn—prevent it.
- Surface at-risk accounts automatically, every day.
- Track onboarding with built-in guides and playbooks.
- Improve experience with surveys and real-time feedback.
Powered by: Sentry Downtrend, Sentry Onboarding, Sentry Surveys
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Ready to See It in Action?
Start your free trial and get health scores, churn predictions, and retention automation in just 9 days.