Accurate Customer Health Scores

The proof you need to put your trust in Churn Assassin
5 Machine Learning Algos

Our purpose built machine learning algos are focused on early identification of client churn/cancellations. They never sleep and are always working.
300+ Churn Behaviors

Analyzing over 300 evidence-based churn behaviors to ensure the earliest identification giving you valuable time to change the account's long-term outcome.
3 Prediction Profiles

Offering three prediction profiles to meet every need. Aggressive, Moderate and Conservative profiles put you in control of Churn Assassin's sensitivity.  
> 250 Thousand Users

Our models and over 300+ churn behaviors have been trained on data generated by over 250 thousand real B2B SaaS users. 
> 260 Million Activities

Our models and behaviors have been trained on a data-set of over 260 million activity and engagement records for over 1000 B2B SaaS companies.
~94% Accuracy

While no model can achieve perfection, Churn Assassin comes impressively close—with up to 94% accuracy in predicting customer churn. 

Backed by Real Data...

Churn Assassin’s algorithms aren’t based on hunches, but built on proof. We’ve backtested our models on over 260 million activity records from 250,000+ real SaaS users, and the result is a Customer Health Score with over 94% accuracy. That’s why the examples we showcase are from accounts that actually did cancel—because we believe in showing real outcomes, not speculation. All examples below use our default “moderate” churn profile, but if you’re looking for even earlier warnings, our “advanced” profile gives you more lead time to act.
 
Identified as Churn Risk:

10 Months In Advance

 

Churn signals Identified by Severity
Critical High Medium Low
18 4 4 6
       

 

Prediction Proof - 106
 
Identified as Churn Risk:

8 Months In Advance

 

Churn signals Identified by Severity
Critical High Medium Low
26 3 4 0
       

 

Prediction Proof - 427
 
Identified as Churn Risk:

7 Months In Advance

 

Churn signals Identified by Severity
Critical High Medium Low
9 5 5 2
       

 

Prediction Proof - 639
 
Identified as Churn Risk:

10 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
11 2 6 1
       

 

Prediction Proof - 424
 
Identified as Churn Risk:

8 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
19 1 7 7
       

 

Prediction Proof - 430

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Need more proof... Keep scrolling.....
 
Identified as Churn Risk:

5 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
20 3 5 3
       

 

Prediction Proof - 432
 
Identified as Churn Risk:

5 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
17 1 5 1
       

 

Prediction Proof - 433
 
Identified as Churn Risk:

6 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
18 1 5 3
       

 

Prediction Proof - 434
 
Identified as Churn Risk:

11 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
16 3 7 3
       

 

Prediction Proof - 439
 
Identified as Churn Risk:

12 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
13 1 3 0
       

 

Prediction Proof - 446
 
Identified as Churn Risk:

4 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
19 3 5 1
       

 

Prediction Proof - 447
 
Identified as Churn Risk:

6 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
14 3 1 0
       

 

Prediction Proof - 451
 
Identified as Churn Risk:

4 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
20 1 5 2
       
rediction Proof - 456
 
Identified as Churn Risk:

11 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
16 3 5 2
       

 

Prediction Proof - 461
 
Identified as Churn Risk:

10 Months In Advance

 

Churn Signals Identified by Severity
Critical High Medium Low
15 2 8 5
       

 

Prediction Proof - 462

Need More Proof?

Start your free trial today and see for yourself. These examples represent only a small glimpse into the customer churn our prediction models have identified with advanced notice. With timely alerts, your team can proactively engage customers with precision and impact.

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