Testimonials

What our customers have to say.

Spoiler alert! It's all good things as Churn Assassin delivers the industries best self-configuring B2B Customer Health Monitoring solution to reduce churn and identify upsell opportunities.

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What Our Clients Say

Churn Assassin maintains a 98% client retention rate. That means we have lots, and lots of happy clients!

Darrel Randolph

VP of Customer Success

"We reduced churn by 19% in just 90 days with Churn Assassin. Their early warning signals helped us engage accounts before they slipped away, saving countless renewal conversations. "

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Kim Lowe

Founder & CEO

" Churn Assassin helped us retain 8 key customers last quarter, directly impacting our bottom line. The insights are timely, actionable, and easy for our whole team to leverage. "

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Kevin Harris

Chief Revenue Officer

" Since adopting Churn Assassin, we’ve cut our time spent reviewing accounts by 12 hours per week. More focus on customer growth, less time hunting for issues."

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Olivia Alitos

VP of Customer Experience

" Our renewal rates jumped from 72% to 86% in six months. Churn Assassin’s alerts gave us the clarity we needed to act fast and keep customers happy. "

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Rhonda Reynolds

Customer Success Director

" Customer lifetime value has grown 24% since we started using Churn Assassin. Proactive retention beats last-minute firefighting every single time. "

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Rebecca Busch

Director of Growth/Retention

" Within the first quarter, Churn Assassin helped us identify 15 accounts at risk we would’ve missed. We intervened early, and 12 of them renewed."

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Ellen Oleson

Founder & CEO

" We saw a 31% reduction in churn across our mid-market segment. The platform’s predictive accuracy is spot on and gives our CS team a head start. "

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Annita Thompson

Customer Success Manager

" Churn Assassin uncovered risks 60 days earlier than our old process. Early action saved 5 enterprise accounts, making a huge impact on revenue. "

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Sarah Lerekie

Head of Customer Success

" Our Customer Success team now spends 50% less time on manual health checks. Churn Assassin does the heavy lifting, so we can focus on building relationships."

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With timely churn alerts, your team can engage customers early, strategically, and effectively. This proactive approach not only prevents churn but also reinforces customer loyalty, ensuring your interventions are targeted and impactful.