FAQ

Churn Assassin offers month-to-month and annual agreements.  Month-to month agreements offer complete flexibility but are a bit more expensive than their annual plan counterpart. Annual agreements offer discounted pricing beyond that of month-to-month agreements. 

• All major credit cards
• Apple Pay
• Google Pay

Absolutely. When entering your payment method, you can set your account up for auto pay. Autopay can be turned off at any time from within your billing portal.

You can cancel anytime within your billing portal. While we don't offer refunds, you can cancel your account before the next renewal date.

Yes, Churn Assassin utilizes the latest in security which includes:

• Intrusion Detection and Prevention Systems
• Advanced Next Generation Firewalls
• Multiple points of access control
• Monthly Audits of Systems/Processes
• Regular system updates and patches
• Centralized management of Virus/Malware
• Separate physical networks for our internal staff and your data/applications

Yes, all your data is backed up and encrypted for security. Backup files are stored safely within our network as well as a secure offsite location. Backups are performed at least once within a 24 hour period. 

Your data will be stored within our North American data center. 

Yes, we comply with all the privacy laws of the EU's GDPR Compliance framework.