Turn your Churn into Yesterday's Problem
Never get blindsided by a cancellation email or a misleading 'green' health score again.
Monitoring 1000+ companies worldwide.
What Our Customers Say
Join the ranks of leading B2B SaaS HR Tech companies.
Churn Assassin has been a game-changer for us, reducing our customer churn by over 15%! The predictions are AMAZING! Not only has it saved us countless hours in manual reporting, but it's also significantly boosted our customer loyalty.
Jessica H
Customer Success Manager
Since implementing Churn Assassin, we've noticed a dramatic improvement in our bottom line. The detailed usage reports it generates automatically have freed up our staff's time, allowing them to concentrate on enhancing customer experiences and loyalty. It has absolutely helped us reduce churn for our SaaS!
Mark T
CEO and Founder
The churn predictions are crazy good! I am thoroughly impressed with how Churn Assassin has transformed our approach to customer retention. The decrease in churn rate is remarkable!
Linda Q
Director of Client Relations
Common Questions/Answers
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How much time does it take to setup?
After signing up you will be provided with a code snippet that can be copied and pasted within your application. From that moment on, Churn Assassin will begin to collect your users behaviors and run our evidence-based churn behaviors and signals against them. Once a prediction is made, we will email you with the account details and the reason for our prediction.
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What do you consider a "customer"?
A customer is any single organization who uses your application. For example. Acme Inc is your customer and John Doe and Kelly Doe both are employees of Acme Inc. Even though two of Acme Inc.'s employees will login to your application, Churn Assassin is only concerned with the number of customers, in this case a single customer Acme Inc.
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I have free trials? How does that impact the number of my customers?
Free trial customers are still customers as it relates to Churn Assassin. If you do not wish to use Churn Assassin with your free trial customers you do have options. For instance; you can have your team ignore our tracking snippet (enclosed within an IF/ELSE block of code) whenever a free trial customer uses your application.
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How do I cancel if it doesn't work for me?
Cancelling is easy and can be requested at anytime from within your portal. You don't even need to talk to anyone. Cancellations are processed at the end of the billing term.
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Is my data secure?
Absolutely; Churn Assassin uses the latest security measures to ensure your private data stays private.
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Where is my data stored?
Your data will be stored securely within our North American data centers.