Free Customer Success Tool - Customer Advocacy Email: Bringing Your Voice to the Table

This email acknowledges the customer’s experiences and reassures them that their feedback will be shared with internal teams to drive meaningful improvements.

You’re Helping Us Improve!

Hi [Customer Name],

I just wanted to say thanks for the feedback you’ve shared recently—it’s been so helpful in guiding how we improve [Product/Service].

I’ll be sharing your thoughts with our [specific internal team] to make sure they understand the challenges and ideas you’ve highlighted. It’s all part of how we’re working to create a better experience for you and others using [Product/Service].

If there’s anything else on your mind, feel free to reach out—I’d love to hear more!

Thanks for being such an important part of our community.

Cheers,

[Your Name]

[Your Title]

About This Resource

  • Type: Email
  • Category: Customer Advocacy
  • Sub-Category: Acting as the voice of the customer internally
  • Effort: Low
  • Requires Budget: No