Free Customer Success Tool - Email: Growing Together

This email takes a casual and approachable tone, introducing an upsell or cross-sell as an opportunity for growth and deeper collaboration.

Let’s Explore Something New

Hi [Customer Name],

I wanted to reach out because I’ve been thinking about how we can support your goals even more with [Product/Service]. There’s a feature called [Feature/Product] that could be a great addition to your toolkit.

It’s all about [specific benefit or solution], which I think could make a real difference for [specific goal].

If this sounds interesting, let’s set up a quick call to chat about how it might fit into your plans. No pressure—just an idea I thought you’d like!

Looking forward to hearing your thoughts.

Cheers,

[Your Name]

[Your Title]

About This Resource

  • Type: Email
  • Category:
  • Sub-Category: Identifying opportunities for upsells or cross-sells
  • Effort: Low
  • Requires Budget: No