Spot Revenue Opportunities Before They’re Obvious
Use machine learning to identify accounts ready for upsells and cross-sells—automatically.
Overview
Churn Assassin’s Expansion & Growth engine finds customers who are primed to buy more—without the need for endless reporting or guesswork. Our system analyzes usage patterns, engagement signals, and behavior changes to detect upsell and cross-sell opportunities early. Instead of waiting for a renewal conversation, your team gets proactive insights that point directly to expansion-ready accounts. All powered by data science and machine learning, this feature works quietly in the background—helping you grow revenue, not just protect it. Whether it's higher-tier plans, new products, or add-ons, you’ll know which accounts to target and why—so you can take action with confidence.
Key Benefits
- Automatically Surface Expansion Opportunities: Machine learning scans every account to highlight which ones are ready for more—no reports needed.
- Spot Upsell and Cross-Sell Patterns Early: Identify behavioral trends that signal growing needs before the customer even reaches out.
- Grow Revenue Without More Headcount: Eliminate manual analysis and let your team focus on engaging the right accounts at the right time.
- Integrates with Health Scores and Churn Data: Avoid pitching upgrades to at-risk accounts—focus on those with the highest potential for growth.
- Prioritize Your Pipeline with Precision: No more guessing which customers might be ready to expand—target the ones who actually are.

This is how expansion should work—zero spreadsheets, zero friction. It tells us who’s ready to grow and lets us act fast.
- Olivia S.
Director of Customer Growth
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