Turn Customer Feedback Into a Clear Product Strategy

Capture, organize, and prioritize feature requests with built-in AI and full in-app visibility.

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Overview

 
Churn Assassin’s Feedback Management tool helps SaaS teams turn scattered product requests into actionable insight. Whether you're managing a flood of ideas or struggling to see patterns, this system brings clarity. Customers can submit feature requests directly from the in-app Customer Panel, where other users can upvote and comment, helping you gauge demand organically. AI-powered grouping organizes related suggestions, while status tags and kanban-style roadmaps keep your internal team aligned.
It’s everything your product and customer teams need to listen at scale—without the chaos of spreadsheets or lost emails.

Key Benefits

  • Centralize Customer Requests: Collect all feedback and feature suggestions in one organized place—right inside your product.
  • Prioritize with Upvotes and Comments: Let customers surface what matters most with built-in voting and discussion tools.
  • AI-Powered Idea Grouping: Automatically cluster similar ideas to reveal patterns and product themes at scale.
  • Visual Roadmapping Tools: Move ideas through stages using simple kanban-style boards to create clarity for internal teams.
  • Integrated Into the Customer Panel: Meet users where they are—feedback lives inside your app, in context, at the right time.
Sentry-Feedback
At VAIRKKO, we were drowning in feature requests. This would have saved us hundreds of hours and finally given our users a voice that we could act on.
- Brian P.
Former SaaS CEO, VAIRKKO
 

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