Live Usage Feed

See customer actions unfold in real time across your product. Stay informed, act fast, and never miss a moment that matters.

Overview

 

The Live Usage Feed gives your team a minute-by-minute view of how customers are engaging with your platform. From page views to clicks and key user interactions, every action is tracked and displayed in a real-time stream. This lets your team identify active users, spot disengagement early, and act on timely behavior cues—without digging through logs or waiting for reports.

Key Benefits

  • Monitor activity as it happens. Instantly see what customers are doing inside your platform right now.
  • Spot signs of disengagement early. Identify users who have suddenly gone silent or dropped off critical workflows.
  • Validate feature adoption. Watch usage spikes after launches or campaigns to confirm what's resonating.
  • Act on usage triggers. Pair with automations to message users based on real-time behavior.
  • Support conversations with context. Sales and support teams can view recent activity to tailor outreach and improve response relevance.
Churn Assassin Live Product Usage Feed
Being able to see live usage in real time completely changed our response strategy. We don’t have to guess anymore—our team steps in exactly when customers need us.
- Carlos M.
Customer Success Manager
 

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