Health Heatmaps

Visualize Customer Risk at Scale—Instantly Identify Who’s Healthy and Who Needs Help

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Overview

 

Churn Assassin’s Health Heatmaps give you a bird’s-eye view of customer health across your entire portfolio. Instantly see which accounts are thriving, which are stable, and which are trending down. With powerful filters and hover-based detail previews, your team can triage accounts in seconds and make smarter, faster decisions to drive retention.

Key Benefits

  • Instant Portfolio Insights. View every customer's current and previous health score at a glance, color-coded for clarity.
  • Triage Accounts by Risk. Segment by High Risk, Normal Risk, and Low Risk, or zero in on accounts trending downward.
  • Hover to Explore. Get detailed customer insights instantly by hovering over any card—no clicks required.
  • Switch Between Views. Choose between a grid or Kanban-style layout depending on how your team prefers to work.
  • Fuel Team Efficiency. Help CSMs prioritize accounts and take action faster with clear, filterable visual data.
Sentry Heatmap
My team used to spend hours gathering data before QBRs. With Health Heatmaps, we know exactly where every customer stands, and who we need to talk to first.
- Marcus R.
VP of Customer Experience
 

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