Churn Predictions
Know exactly when a customer is trending toward cancellation, and with enough time to step in and save the account.
Overview
Our predictions are not just flags. They’re backed by real usage data and statistical probability, forecasting potential cancellation 6 to 8 months before it happens. The system self-configures for each account, with no manual tuning required. All predictions are dynamic, recalculated daily, and refined over time to improve accuracy and reduce false alarms.
Key Benefits
- Forecast cancellations months in advance.
Get a 6–8 month heads-up when a customer is likely to churn, giving your team time to re-engage. - Completely automated and self-configuring.
No setup or ongoing tuning required. Predictions are personalized to each account and recalculated daily. - Moves beyond risk levels.
Health scores show current state—Churn Predictions forecast future outcomes based on behavior trends. - Drives intervention playbooks.
Use predictions to trigger proactive strategies, escalation workflows, or AI playbooks tailored to the account. - Continuously refined for accuracy.
Each prediction learns from historical outcomes and similar account behavior to improve precision over time.
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We were stunned at how accurate the predictions were. One account was flagged six months in advance, and sure enough, they confirmed plans to cancel. Churn Assassin gave us the warning we needed to turn it around.
- Mia T.
VP of Customer Experience
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